How to delete my account?

You can delete your Gopass account after logging in under “My Gopass” › “Profile Settings” › “Security”:

• Click “Delete account”, read what deletion involves, confirm your consent and click “Yes, delete account”.
• We will send a confirmation link to your email (valid for 24 hours); the account is deleted only after you click it.

Deletion is irreversible: you will lose your personal data, your order history and the entire balance of your goX cashback, and your Gopass card will be blocked. If you have purchased goX credit in your account, the account cannot be deleted until you spend the credit or customer support pays it out to you; it also cannot be deleted while we are still refunding money for a cancelled order.