What if I cannot find my purchase in the shopping history?
If you are unable to trace your purchase, first of all, please make sure that it has been carried out properly all the way – in this case, you received a confirmation email and funds have been withdrawn from your account. If this is the case, please make sure you are looking for the correct date of purchase. If all data is correct and you are still unable to find your purchase, please contact us by email at info@gopass.sk.
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Need to file a complaint?
We'll handle every complaint within 30 days and notify you of the outcome by email.